Leasing Specialist

Not content with the status quo, we challenge conventional thinking and explore creative solutions to the problems of high-cost housing. oWOW is a company whose mission is to build homes that people love at a reasonable price. We are fully integrated with Development, Design, Construction and Property Management divisions creating innovative ways to provide for our residents from construction to occupancy. We are all owners, sharing in the project equity, understanding what we are each accountable for, and taking responsibility for producing results. Over the past three years, we have created an innovative system based on the recently implemented Mass Timber codes, meaning, we are providing sustainable housing where there is a need. Our properties are located Downtown and West Oakland. Be part of something special, make a difference and be proud of what you do. www.owow.com

The Leasing Agent will be responsible for leasing apartments to potential residents while encouraging renewals.  We are leasing up Andys at 1510 Webster in Q2 of 2024.  This 236-unit, new construction is a perfect opportunity for those motivated by a commission of $250 per confirmed lease when guided through the process from lead to move in. The Leasing Agent will provide excellent customer service in accordance with oWOW’s standards. The ideal candidate will be people oriented, adaptable to ever changing circumstances, detail oriented, autonomous/independent, work in a fast-paced environment, and have a career driven mindset. If you are looking to be part of a dynamic, growing company and meet these requirements below, apply.

We offer great benefits:

• $25/hour plus commission

• Immediate medical, dental, & vision

• Project equity (unique)

• Leasing Bonus

• 401K Retirement plan

• Paid holidays and PTO

Responsibilities:

• Responsible for processing tenant lease administration with a strong customer service focus.

• Follow through with leasing and marketing outcomes, meet and/or exceed outcomes.

• Assist in marketing available spaces, preparing property listings, coordinating and executing property tours for potential tenants.

• Provide weekly market rate updates for all units.

• Provide weekly statistics from lead to lease.

• Respond to tenant inquiries, conduct initial screenings, and schedule property showings.

• Prepare lease documents, including lease agreements, addendums, and renewals, ensuring accuracy and adherence to company policies and legal requirements.

• Handle new lease negotiations, coordinating with the Leasing Manager or Property Manager and tenants as needed.

• While conducting property tours, ensure property maintenance of the building follows company standards.

• Maintain lease files, ensuring all documentation is organized and up to date.

• Build and maintain positive relationships with tenants, serving as a point of contact for their inquiries, concerns, requests, or renewals.

• Assist in addressing tenant issues promptly and effectively, escalating complex matters to the Property Manager when necessary.

• Coordinate move-in and move-out processes, ensuring smooth transitions for tenants.

• Assist in resolving tenant disputes or conflicts, maintaining a high level of customer service and professionalism.

• Ability to assist with lease-up activities for new building coming online beginning of Q1 2024 at 1510 Webster Street.

oWOW is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Qualifications:

• 1-2 years of multi-family leasing experience.
• Lease up & new construction experience preferred.
• Good interpersonal skills with the ability to communicate effectively, verbally, nonverbally, and in writing.
• A valid driver's license, insurance and vehicle.
• Ability to work on weekends.

Skills:

Sales / Customer Service:

• Proficiency in excellent sales/customer service skills and interpersonal communication skills to effectively interact with residents, clients and other business contacts.

Time Management:

• Ability to ensure timely execution of day-to-day responsibilities for the overall completion of tasks..
• Ability to prioritize and accurately perform multiple tasks concurrently, while still reaching deadlines.

Teamwork:

• Great interpersonal skills that allow for effective communication between all members of the organization.

Legal:

• Thorough knowledge of Landlord Tenant and Fair Housing Laws.

Software:

• Skilled in Google Docs: Word, Excel and gmail or similar software.
• Skilled in property management software - Yardi CRM IQ, Buildium preferred.

Processes and Procedures:

• Ensure proper documentation of all correspondences with residents, prospective residents and business contacts.
• Ability to enforce cost cutting measures when applicable.
• Good understanding and implementation of Landlord Tenant and Fair Housing Laws.
• Ability to understand and clearly communicate legal and lease documentation to all pertinent persons.
• Ability to communicate all pertinent information to the Property Manager.

Mobility:

• Ability to sit, stand, or walk for extended periods of time with occasional bending, lifting and climbing.

Outdoor Conditions:

• Ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit for short periods of time.

Physical Conditions:

• Long periods of sitting, walking, and ability to lift or move up to 25 pounds.

Language:

• Fluency in English verbally, non-verbally, and written.